Septic emergency in Spartanburg? Call now, any hour.
Sewage in the house or yard can't wait for morning, so tell us what you see and we'll tell you what we can do.
Fully licensed and insured. License details on request.
Septic emergency? Call now.
What you get when you call
We take your call 24/7
Backups into the house or yard looked into
Pump and tank alarms checked
A plain read on the likely cause
Next steps explained before we start
Homes and businesses both
Call now if you see any of these
- Sewage backing up into toilets, tubs or sinks
- Sewage or standing water over the field
- A sewage smell in the house or yard
- Slow drains throughout the whole house
- A tank or pump alarm that keeps sounding
What to do before we get there
Stop using water
No flushing, laundry, dishwasher or long showers until we talk.
Keep clear of sewage
Keep people and pets away, and wear rubber gloves for any cleanup.
Do not open the tank
Never lean over it or climb in. Gas can make you collapse.
Do not pour in a fix
No additives, drain openers or other chemicals.
Do not drive or dig on the drain field
Vehicles and digging can break pipes and the tank lid.
Have this ready when you call
- Your town
- What you see
- When it started
- Where the tank lid is, if you know
What happens when you call
You call
Dial 864-680-2692 at any hour. We take emergency calls 24/7.
You tell us
Tell us your town, what you see and when it started.
We advise
We say what we can do and what comes next, in plain words.
Contract first
Before work starts you get a written contract with the price.
What the numbers say
- 2 signsSC DES calls sewage backing into the house and soggy ground over the drain field the two most obvious signs of failure.
- 2 to 15 minOSHA says at 100 ppm of hydrogen sulfide, a sewage gas, your sense of smell can fade within 2 to 15 minutes, so your nose is no safety check.
- 60%NIOSH found more than 60% of confined-space deaths were would-be rescuers, so call 911 instead of climbing in.
Good to know while you wait
Alarm sounding? Silence it
If the alarm has a silence button, press it, use less water and call us. The alarm tells us something needs a look.
A pump-out may not fix it
Pumping alone does not fix a failed drain field or a broken pipe, so we find the cause first.
Flooded yard? Wait to pump
Pumping in saturated soil can let mud reach the drain field, and SC DES warns it can make the tank pop out of the ground.
Not an emergency? Send a request
- Tubs, showers or a single sink draining slowly
- Gurgling sounds in the plumbing
- Bright green, spongy grass over the tank or drain field
Emergency questions, answered
Is someone there at night?
Yes, for emergencies. We take emergency septic calls 24 hours a day, seven days a week, and we send a crew overnight to fix them. Call 864-680-2692 and tell us what you see. Overnight calls are for emergencies only.
How fast can you get here?
We can't give an honest time until we know where you are and what is wrong. Call 864-680-2692 and we'll tell you what we can do.
What should I do first if sewage is backing up?
Stop using water, keep people and pets away from the sewage, and call us. Wear rubber gloves for any cleanup, because sewage can carry harmful germs. Stay off the drain field.
Can I pour something down the drain to clear it?
No. SC DES says additives are not necessary and some may be harmful, and it advises against caustic drain openers. Call us instead.
Does it cost more at night?
We give you the price in a written contract before work starts, day or night.
Septic emergency? Call now.
- We take emergency calls 24/7
- Call 864-680-2692
- Not an emergency? Send a request